Privacy

Free Energy Help Ltd is committed to protecting your personal data. This page explains how we collect, use and protect the information you provide to us.

Last reviewed: September 2026

What data we collect

Business name, address and contact details

Name and contact details of the person making the enquiry

Energy usage data and meter information you provide

Current supplier and contract information you provide

Enquiry and correspondence records

How we use your data

To respond to your enquiry and provide the service you have requested

To obtain energy quotes from suppliers on your behalf (with your authorisation)

To send you information relevant to your enquiry

To comply with our legal obligations

Who we share your data with

Energy suppliers — only when you authorise us to obtain quotes or place a contract on your behalf

We do not sell your data to third parties

We do not share your data with marketing companies

Your rights

You have the right to access the personal data we hold about you

You have the right to request correction of inaccurate data

You have the right to request deletion of your data

You have the right to withdraw consent at any time

To exercise your rights, contact us at [email protected]

Website visitor analytics and business identification

We use Leadfeeder Web Visitors to help us understand which businesses visit our website and which pages are of interest. This may involve processing a visitor's IP address and website session information, including pages viewed, visit time, referral source and campaign information, to help identify the organisation associated with the visit.

Free Energy Help Ltd acts as the data controller for this processing and Leadfeeder acts as our data processor.

Where cookies are used by this service, they are subject to our cookie-consent settings.

We use this information to understand website performance, improve our services and identify business interest in our commercial energy services.

Privacy

What data we collect

How we use your data

Who we share your data with

Your rights

Website visitor analytics and business identification

What would you like to do next?

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